Call center use case
To process telephone inquiries and record and store all incoming messages using communications technology.

Application Scenarios

Call center desktop that supports calls

Package communication resources to receive and place calls in a browser-based call center application.

Advantage

  • Improve customer service efficiency
  • Easier geographic coverage (customer service staff)
  • Reduce the cost

The SIP trunk

Instantly CONNECT PBX (program-controlled SWITCH) systems to the world, with unlimited capacity to expand out, easily to the world.

Advantage

  • According to the second billing
  • Avoid traditional capacity constraints
  • Adjust the size according to business requirements

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