FRS Privacy Policy
Cloud communication,smart information,unlimited connection
    Privacy Policy Content:
    FRS Privacy policy
    Effective from July 15, 2022

    The statement
    1. "FRS" or "we" means Full Trust Information Technology Co., LTD.
    2. "Website" means
    3. "Policy" means the FRS Privacy Policy you are reading.
    4. "FRS Account "or" Account "means an account created by a User on with a unique username and password, from which FRS provides the services.
    5. "User" means the individual who accepts this Agreement and has the right to use the FRS Account Services.
    The user is a natural person, corporation, partnership or other entity.
    6. FRS International Cloud communication website (website: is provided by operator Fu Rui Sheng (Ningbo) Information Technology Co., LTD in accordance with the provisions of FRS Privacy Policy. This agreement has the effect of contract.
    Before registration, please read this policy carefully and accept or reject this policy.

    If a user has registered as a user of the Website, he/she has fully read, understood and agreed to enter into this Agreement with the Website and is voluntarily bound by the terms of this Agreement.

    1.Information that we might collect
    When we provide FRS products, we may collect, store and use the following information about you, for which we will obtain the information about you by the following means:

    (1) Information provided by users
    When you create an account on the Site or use FRS products, you agree to provide the following personal information:
    Information that identifies you: such as your name, your company, your date of birth, profile picture, username, password, gender, hometown, phone number, email, ID number, etc. This information is user-provided information and we collect the above information to verify your identity.

    ● Location: We collect location information to provide you with regional products.
    ● Mobile phone information: For example, when you register or log in, we will read SMS verification code from your mobile phone information.
    ● Account and payment information: such as bank account information, credit account information and other payment information.
    ● Information you communicate with us: for example, information used to verify your account or resolve your feedback or complaints.
      Supplement: Any other information you voluntarily provide to us (e.g., information you provide when you send us an email or contact us).

    (2) Information collected for lawful reasons
    ● When you create an account on the Site or use FRS products, you agree to provide the following personal information:
    ● Trading information: for example, details of trading using FRS products.
    ● Network activity information: such as browsing history, search history, etc., used to optimize user experience.
    ● User Information: When you use the product, you provide us with such information. Such as equipment information, including model, manufacturers and brands, user ID, the SDK version, network type, the IP address of the user, channel mode, the user's network operators and application ID, call detail records, regular call information, product quality information (including network quality index), experience the quality information index, change of state of equipment, and equipment operation.
    ● User Content: We will collect information you upload, publish or transmit through products. For example, when you send messages, voice messages, or video chat with other users to interact or to interact in real time, the Product will process the information you provide to the extent permitted by applicable law. This may also include contacts, images, and other user personal information that you choose to import.
    ● Communication Information: You provide us with personal information when you contact us through our products, or send us requests, applications, claims or complaints. Such as your name, email address, address, telephone number and a series of information you communicate with us.
    ● Event or Investigation: We and third parties may collect information about you when you participate in an event, fill out a form or accept an investigation. For example, we may collect your age, gender or other personal information.
    ● Information obtained from Third Parties: We may obtain information from third parties and sources other than our products.
    ● Cookies: Small text files that may be collected by us or our business partners to understand the Web pages you visit and how you use FRS Services to enhance your experience with the products.

      We may also combine and use aggregate data that does not identify you personally. Summary data is derived from your personal information and does not directly or indirectly identify you. For example, we may aggregate your usage data to calculate the percentage of users who visit a feature of the site, generate statistics about our users, etc.

    2.How do we use your information
    Personal information that we may use or collect for the following purposes:
    ● To provide you with products: We use your personal information to provide you with products, including maintaining systems and providing product functions.
    ● Support for you: respond to your request. If you contact us for technical support, we will use your personal information to query or provide you with support. In addition, we will communicate with you about the product and we may inform you of the updated content of the product.
    ● Analyze and improve products: We use your personal information to ensure the effective operation of products, mainly used to understand and analyze your usage situation and preferences, to facilitate the improvement of existing products and the development of new products, new features.
    ● Customized content: We may use your personal information to provide personalized products. For example, remember your information so you don't have to re-enter it during your visit or the next time you visit the product, making it easier for you to use the product.
    ● Advertising and Marketing: We may use your email address and other personal information to send information, including product promotions and event information.
    ● Legal obligations: We may use your personal information to protect our legal rights, and we may contact you to resolve intellectual property infringement disputes, privacy infringement disputes or issues related to user content. In this case, we will use personal information related to such disputes or issues.
    ● Partners and Suppliers: We use personal information collected from our business partners and suppliers to fulfill our contractual obligations to them.
    ● Other Purposes: We may also collect and use your information for other reasons, and we will notify you or obtain your consent.
    ● Cookie: We and our suppliers and product providers may use cookies and other similar technologies (for example, web beacons, Flash cookies, etc.) to automatically collect information, measure and analyze the web pages you browse and how you use the Services of the Platform in order to improve the quality of our services.

      Cookies are small files that, when placed on your device, the platform can provide certain functions. Web beacons are very small images or bits of data embedded in images, also known as "pixel tags" or "transparent GIFs", that can recognize cookies and record the time and date a Web page was viewed, among other things. By using the Platform's products, you agree to our use of Cookies.
      You can reject or disable Cookies by adjusting your browser Settings. Since each browser is different, check the browser's instructions. Please note that you may need to take additional steps to deny or disable certain types of Cookies.

    Please note that if you choose to disable or delete Cookies, certain features of our platform may be affected.
    Please note that we may collect and process your personal information for a variety of legitimate reasons.

    3.How can we share your information
    We will not disclose your personal information to third parties without your consent, except as provided in this Policy or otherwise notified to you in advance at the time of collection.
    We may disclose information to third parties under the following circumstances:
    ● Affiliates: We may share your personal information with our affiliates.
    ● Other third Parties: We may share your personal information with other third parties in the following situations:
    ● Sharing in aggregate Form: We may provide certain information that is automatically collected, aggregated or otherwise de-identified to third parties, including: for commercial or marketing purposes; Or to assist the parties to understand our users' interest in products and advertising, as well as their habits and use methods.
    ● Compliance with legal obligations: If required by law, we may disclose your information in response to requests or orders from judicial and administrative authorities.
    ● Protect Our Rights: We also reserve the right to minimize disclosure of your information to protect us or others from illegal use or infringement for the following reasons; To gather evidence to defend us against third-party charges; Protect the safety or integrity of the product; Or to protect our property and other legal rights or those of third parties.
    ● If we merge, sell, transfer assets, liquidate or other similar situations, our user information (including personal information) may be shared or transferred to the acquirer, transferee or other third parties.

    4.We store your data
    ● In order to provide services to you, your personal data collected by us may be stored in countries/regions where our Data Control company, its affiliates, service providers/subcontractors are located.
    ● In such cases, we will take steps to ensure that the personal data collected are processed in accordance with the requirements of this Policy and the applicable laws of the location where the data are collected.
    ● We employ a range of technologies to protect user information. If we provide you (or wherever you choose) with a password that allows you to access certain parts of our site, you are responsible for keeping your password and do not share it with anyone else.
    ● Please understand that Internet transmission is not completely secure. We will do our best to protect your personal data and we will put in place a number of safeguards to prevent unauthorized access.

    5.Third party websites and applications
    FRS may provide you with access to other websites, mobile applications or other products (" Third Party products ").
    These third party products operate independently of FRS and may have separate privacy policies, which you should read carefully before using their products.

    We are not responsible for the risks and losses incurred by your use of such third-party products.

    6.Data security
    We take appropriate management and technical measures to protect your personal information from unauthorized access, change or use.
    For example, we only allow certain employees to access personal information, and they can only access information related to their work. In addition, we use encryption technology when transmitting your information, and we use firewalls to protect your information from unauthorized access.

    Please understand that due to the instability of the Internet, we cannot completely avoid all security risks related to the storage and transmission of your personal information.

    7.Your choice and power
    ● choose:
    You can set your browser to reject all or some cookies.
    Please note that if you disable or reject Cookies, some features of the site may not function properly.
    You may choose not to provide us with personal information, but this may prevent you from using the features of certain products, as you may need to provide such information in order to register as a user, use FRS products or make feedback and complaints.
    ● power:
    You have the following rights regarding your personal information.
    After verifying your identity, we will normally reply to your request as soon as possible within 1 month. Your exercise of these rights is usually free of charge unless we consider that a fee should be charged under applicable law. You can inform us of your rights by sending an email to
    Access - To know what personal information we collect and process about you.
    Right of correction - Modify your personal information.
    Delete right - Delete your personal information. Although we cannot guarantee to completely delete all data in your backup server, we guarantee that we will not use the data in your backup server for any other purpose.
    Data Portability rights - When technically possible, you can ask us to send or provide your personal information to you.
    Right to Withdraw Consent - If we collect your personal Information on the basis of your consent, you can withdraw your consent and ask us not to continue collecting or processing your personal information.
    Limited Processing Rights - If you believe that we have illegally collected your personal information, you can ask us to stop collecting and processing your personal information.
    Right of Objection - If your personal information is automatically collected by us, you may object to our collection and processing of your personal information.

    Please note that if we have a legal reason to collect and process your personal information, we may refuse your request.

    8.Processing of personal information of minor users
    Our service is mainly aimed at adults.
    Minors should not use our services or register for our accounts without the consent of their parents or guardians.
    When collecting personal information of minors with parental consent, we will only use or publicly disclose such information when permitted by law, with the express consent of parents or guardians, or when it is necessary to protect minors.
    Although local laws and customs define minors differently, we consider anyone under the age of 18 as a minor. If we find that we have collected personal information from minors without prior verifiable parental consent, we will try to delete the data as soon as possible.
    If our corporate customers use our products to provide services for minors, our corporate customers are responsible for obtaining the consent of minors' parents or guardians.
    If you, as the parent or guardian of minors, think that our corporate customers collect information of minors through our products without your consent, please inform us immediately. We will delete relevant data as soon as possible after verifying the situation.

    9.Keep your information
    We will regularly inspect, lock and delete inactive user information every year.
    If we have a legitimate business purpose to retain your personal information or are required by law to retain your personal information (for example, legal, tax, accounting or other purposes), we will retain your personal information (longer than one year) for a reasonable and necessary period of time, subject to a longer period.
    We will decide the retention period of your personal information based on the quantity and nature of your personal information, the risk of information disclosure, the purpose for which we use your personal information and other factors. Unless permitted by law. We will delete or anonymize your personal information after the above retention period.

    10.Revision and update of privacy policy
    The Website reserves the right to modify this policy from time to time in accordance with changes in national laws and regulations and the operation needs of the website. The revised content will be notified to users through system announcement and/or SMS and/or email.

    Users are obligated to follow, read and confirm the latest policies and website announcements from time to time.
    If users do not agree to the updated policy, they can and should immediately stop accepting the services provided by the Website in accordance with this policy; If users continue to use the services provided by the Website, they will be deemed to agree to the updated policy. This Policy includes the body of the policy and all the rules that have been published on this website.
    All rules are an integral part of this Policy and have the same legal effect as the main body of this Policy. By continuing to use the Site, users accept and voluntarily abide by the revised terms.

    ● The owner of this website refers to Fu Rui Sheng (Ningbo) Information Technology Co., LTD the operator of this website, which is licensed or recorded by the government department in accordance with the law.
    ● The website respects the legal rights of users and consumers. This policy and all kinds of rules, statements and other contents published on the website are for the purpose of providing better and more convenient services to users and consumers. The Website welcomes comments and suggestions from users and all walks of life. The Website will humbly accept and modify this Agreement and all rules on the website in due time.
    ● Users who click the "Agree" button below this policy will be deemed to have fully accepted this policy. Before clicking this button, users should confirm again that they have known and fully understood all contents of this Policy.
    ● The website reserves the right of final interpretation of this Policy including all rules based on this Policy to the maximum extent permitted by law.
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